Protection of Personal Information Act (POPIA) Compliance
At Journeys Travel Group, we value your privacy and are committed to safeguarding your personal information in accordance with the Protection of Personal Information Act (POPIA). This notice outlines how we collect, use, and protect your data to ensure your rights are respected.
1. Information We Collect
We may collect the following personal information:
- Full name
- Contact details (phone number, email address)
- Physical address
- Travel preferences and requirements
- Payment details (where necessary)
2. Purpose Of Data Collection
Your personal information is collected to:
- Process travel bookings and inquiries
- Customize travel packages according to your preferences
- Communicate promotional offers and special deals
- Ensure secure transactions and prevent fraud
- Provide customer support and respond to queries
3. Consent And Data Usage
By engaging with Journeys Travel Group, you consent to the collection, use, and processing of your personal information for the purposes stated above. We will not share your data with unauthorized third parties unless required by law or with your explicit consent.
4. Data Security
We implement stringent security measures to protect your data from loss, misuse, or unauthorized access. This includes:
- Secure online payment gateways
- Encrypted communication channels
- Limited staff access to personal information
5. Your Rights
In accordance with POPIA, you have the right to:
- Access your personal information
- Request corrections or deletion of your data
- Object to the processing of your personal information
- Lodge a complaint with the Information Regulator if you believe your data has been misused
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by legal obligations.
7. Contact Information
For any inquiries, concerns, or requests regarding your personal information, please contact us:
Journeys Travel Group
Panorama Office Park,
Unit 9, Ground Floor,
971 Kudu Street,
Allens Nek,
1709
Tel: 081 511 7301
Email: info@journeystravelgroup.co.za
Website: www.journeystravelgroup.co.za
By continuing to engage with Journeys Travel Group, you acknowledge that you have read and understood this POPIA Compliance Notice.